The Social ROI
Hotseat

with agorapulseHome

Proving the return on investment (ROI) of the amazing work you all do on social media has been a challenge since the inception of social networks. “Likes don’t pay the bills” was the favorite quote of marketers in 2009 when Facebook launched Fan Pages. Things are not that much different 14 years later, and that is not OK!

with agorapulse

Social ROI Hotseat Interviews

At Agorapulse, we’ve decided to change this and help you #ProveSocialROI.
To do that, we commit to finding businesses and agencies that are thriving at proving the ROI of their social media work, interview them and bring their recipes to you via this podcast. Are you ready to learn how to prove social media ROI for your business? Follow this podcast and you’ll soon know how.

Episode #2

Episode #2

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How I generated £4000 a month using Facebook ad comments

How I generated £4000 a month using Facebook ad comments

Meet Fiona, a dynamic Customer Service Maverick boasting a decade of experience in anticipating, resolving, and defusing customer escalations before they can take root. A maestro in sorting out varied escalation types, Fiona proactively staves off future issues with an eagle eye for detail.

Fiona has honed her skills in delivering lightning-quick, top-notch service in client-centric environments. She effortlessly harnesses the power of the latest technology to deliver flawless service from any location. Is it a cloud-based application that includes voice, data, chat, scheduling, CRM, or collaboration tools? To Fiona, it’s just another language she speaks fluently.

In the rapidly evolving marketplace, Fiona has earned a reputation as the go-to game-changer, adept at identifying and capitalizing on client engagement opportunities. Her secret weapon? An unerring focus on information, data accuracy, and a relentless follow-through, ensuring clients remain engaged throughout the communication journey. With Fiona at the helm, rest assured your customer journey is in the safest hands.